Lead Scoring & CRM Optimization
Implemented lead scoring and automated workflows to identify high-value prospects and improve conversion opportunities.
GoHighLevel-Certified VA for agencies, coaches, and growing businesses.
I help busy owners stay organized, visible, and profitable — running CRM, automation, admin, and content so you can focus on growth, not busywork.
No missed tasks or deadlines
Consistent output across platforms
Faster admin & content workflows
Full visibility across your business
I'm Mhel — a virtual assistant who treats your business like a system, not a scattered to-do list. From client applications and data tracking to CRM setup and content scheduling, I keep the moving parts organized so nothing slips through.
I support multiple businesses with structure, consistency, and follow-through — handling the admin and operations work owners rarely have time for, and flagging issues early before they turn into problems.
Four ways I take work off your plate — so the day-to-day keeps moving without you in every detail.
Client application processing, documentation, data entry, inbox and file management — handled accurately and on time.
Task tracking, reminders, follow-ups, and process management so projects keep moving and nothing falls through.
Lead research, list building, and platform-ready content — created and scheduled around your brand and goals.
GoHighLevel setup, lead scoring, segmentation, pipelines, and automations that turn scattered contacts into a working system.
Real work across admin, calendars, social content, lead generation, and GoHighLevel. Filter by what you need.
Implemented lead scoring and automated workflows to identify high-value prospects and improve conversion opportunities.
Configured custom fields, smart lists, and contact segmentation to improve lead tracking and marketing efficiency.
Built automated lead-capture funnels with CRM integrations — streamlining collection, follow-ups, pipelines, and communication.
Managed end-to-end client application processing — accurate documentation, verification, and timely submission to prevent delays.
Maintained and organized critical business data, providing accurate tracking and reporting to support informed decisions.
Handled inquiries and escalations, documenting concerns and coordinating with internal teams for timely resolution.
Created and managed organized schedules — seamless coordination of bookings, follow-ups, and daily operations.
Built and maintained a strategic content calendar to streamline social scheduling, campaigns, and marketing initiatives.
Designed engaging promotional content that increased brand visibility and drove action through clear messaging and visuals.
Developed high-converting graphics showcasing travel packages, pricing, and offers to attract inquiries and drive bookings.
Created audience-focused content highlighting customer experiences, boosting engagement and strengthening brand presence.
Researched and compiled qualified real estate coach leads with verified Instagram profiles to streamline prospecting.
Built a targeted B2B database of construction companies with decision-makers, company details, websites, and LinkedIn profiles.
A repeatable loop that keeps multiple businesses posting, organized, and on schedule.
Generate daily, on-brand content ideas with AI, aligned to each business and platform.
Produce clean, platform-specific posts in Canva that match brand tone and goals.
Schedule posts and log what's published using simple, reliable content trackers.
Manage admin tasks, reminders, and follow-ups while flagging issues early.
From first call to running smoothly — here's what working with me looks like.
We start with a focused conversation to identify your goals, priorities, and the support that will make the biggest impact on your operations.
We define tasks, timelines, and tools upfront — ensuring a smooth onboarding and immediate momentum.
You receive clear daily or weekly updates, giving you full visibility and confidence that tasks are handled.
I manage the work with structure, accuracy, and proactive communication — so your workflows stay organized and your business runs smoothly.
Hands-on with the platforms modern teams run on — and the core skills to use them well.
If you're looking for reliable backend support that saves time and keeps operations on track, I'd be glad to work with you. Reach out and let's get started.